Make a Smart Choice: Insure Your Nokia Handset @ Nokia Retail
Nokia India today
announced a unique partnership with New India Assurance (NIA), a leading global
insurance group, wholly owned by the Govt. of India. The partnership will
provide Nokias consumers the benefits of a highly affordable and comprehensive
handset insurance plan to safeguard them against risks of mobile handsetloss and
damage. This includes thefts, burglary, malicious acts, riots among others, as
well as damage that is beyond the purview of the consumers standard warranty.
The plan covers Nokia devices against
Third party threatening to use violence resulting in damage or theft of device
Accidental damage to the exterior/interior components.
Damage caused by external impact on the device due to dropping and/or other
deliberate action by third party.
Damage caused by accidental entry of fluid in the device’s internal circuitry
Theft & Burglary
Loss of device through housebreaking.
Loss of device riots, strikes and other malicious acts
Theft of device from locked or unattended building, room or vehicle
Starting from a minimum insurance premium of just Rs. 50/-, the
will cost 1.25% of the purchased handset’s value.
To avail of this insurance plan, consumers purchasing their handsets from a
Nokia Branded Retail Store have to provide a few personal details and receive
insurance certificate, handout and payment receipt at the store itself.
The plan will be available March 14, 2013 onwards on all Nokia devices purchased
through Nokia Branded Retail stores across the country, initially in Delhi and
the National Capital Region, Jaipur, Mumbai, Ahmedabad, Pune, Kolkata, Chennai,
Hyderabad, Bengaluru and Cochin.
Announcing the initiative, Mr. Segar Sampathkumar, General Manager, New India
“We are extremely pleased to partner a leading handset manufacturer such as
Nokia to offer their consumers an exclusive insurance plan that not only
protects their consumers against unforeseen events such as theft and loss, but
also against device damage. Based on our deep understanding of the segment, we
are looking to provide Nokia consumers with a seamless solution that is as easy
to claim, as it is to buy.”
According to Mr. Kannan Gopalakrishnan, Director Retail, Nokia India,
“Nokia has always believed in delivering continued value to consumers and
supporting them beyond the moment of purchase. The mobile phones has today
emerging as the consumers most preferred personal device
and users are consistently increasing their investment in new technology. As
India moves from being a volume to a value market, consumers are willing to pay
more for their mobile phones. The NIA insurance plan
is aimed at safeguarding Nokia consumers against the angst caused by loss,
theft or damage of their devices, while offering them an affordable and
effective solution to protect their investments. We believe with the changing
consumer landscape and the growing penetration of smartphones in India, this
plan is sure to see strong uptake amongst our consumers.”
In order to enhance the consumer experience further, New India Assurance and
Nokia have mutually agreed and tied up with an IRDA Licensed “Insurance Broker”,
which is facilitating and administering the plan by way of providing Value Added
Services exclusively to Nokia consumers. Consumers can avail of these services
at an additional fee of Rs. 50/- per device irrespective of the device cost. In
order to report claims with New India Assurance Company Limited, customers have
to contact the call centre managed by the “Insurance Broker”. The value added
Catg = News;City(s) = Hyderabad; State(s) = AP; Country = India
and drop services in six cities, viz.,
Delhi & NCR, Mumbai, Bangalore, Hyderabad, Kolkata and Chennai.
This includes free pick up (within 24 hours of a call being registered) and drop
of the device in case of damage, or of documents in case of loss or theft. In
case of thefts, consumers will need to file a written report with police
authorities and report the loss of SIM to the concerned network service provider
and acknowledgement to be furnished.
Cashless service – Cashless
service will allow claimants to submit their devices at the nearest authorised
service centre and have their claims processed. If the damage is within purview
of Insurance, the device will be repaired and be delivered back to the consumer
at his door step.
Standby devices and chargers:
In the interim period, consumers will also be provided with standby handsets and
Title = Nokia and New India Assurance launch a affordable and comprehensive handset insurance plan
Keywords = Nokia, New India Assurance, NIA, handset insurance plan, Segar Sampathkumar, GM NIA, Kannan Gopalakrishnan, Director Nokia India